Below are some of the questions you might be interested in. You can also contact me should you have any other queries or would like to know more.

What can I expect from counselling?

You can expect a professional and welcoming environment where you can raise your concerns safely and confidentially. You can expect a non-judgemental conversation which aims to support you in achieving your goals.

You can expect to be asked about what brought you to counselling and what you hope to get out of it – although the latter sometimes takes time to identify.

How long does it take?

One session normally lasts 50-60 minutes.  Allow for up to 75 minutes for couples and family meetings.

The length of the whole counselling journey depends and is ultimately up to you. Many clients find it useful to book a few sessions on a weekly basis to start off with and later increase the time between meetings.

This is something that will be discussed with you at your first session.

Can I bring my partner, a friend or other support?

Of course. I welcome you to bring someone who knows you and who you determine to be supportive.

Do I need to prepare for the meeting?

No, however it can be helpful to think about the reasons behind making contact as you will be asked about this at your first meeting. For subsequent meetings there are occasionally minor tasks that you are asked to carry out in between sessions, but this will become clear if relevant.

Is there a waiting list?

This varies. Please ask when you enquire about your first appointment. If the waiting list is over three weeks, I may suggest that you make contact with another Wairarapa counselling service. I can help with recommendations.

What are my rights?

You have many rights when receiving a health or disability service. For example, you have the right to be treated with respect and with care and skill. For the full list of rights, view this information from the Health and Disability Commissioner.

What do I do in an emergency?

Wairarapa Wellness is a non-crisis service. If you are at risk of harm and would like to speak to someone immediately, please see the Urgent Support page. For others, we may develop a safety plan during our meeting where necessary.

How do I lay a complaint?

Counsellors who are members of the New Zealand Association of Counsellors are required to abide by their Code of Ethics. If you have a concern in relation to the Code of Ethics, the NZAC has a useful guide to how to make a complaint.

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